All epoxy products are available for purchase here, on our website. Additionally, we maintain an offline sales point at our warehouse in Ljubljana, Slovenia. If you are local, please select the "local pick up" option when placing your order.

For rectangular or square projects, use this formula to calculate resin quantity: 

Length(cm) × Width(cm) × Thickness(cm) × 1.1 = grams of resin

(The resin density is 1.1 g/cm³.)

Example: For a 30×30 cm surface with 1 cm thickness, approximately 1 kilogram of resin is required.

For precise measurements, please utilize our Resin Calculator

Artline Epoxy Resin is VOC-free but does not hold certification for direct, long-term food contact. After curing for 30 days, it becomes an inert plastic suitable for incidental food exposure. It is not antimicrobial. Epoxy, whether liquid or cured, is unsafe for ingestion. Avoid cutting or preparing raw food on epoxy surfaces.

Our resin range features distinct characteristics tailored to various applications. Please consult our resin comparison chart to select the ideal product for your project. For personalized assistance, contact us via email, chat or WhatsApp with your project details.

Thick pour epoxy cures gradually to prevent cracking or shrinking. It cures through heat generated by its own mass and ambient temperature.

Adhere strictly to our instructions, as curing times and thickness limits vary by resin type. For guidance, refer to our resin comparison chart.

Before pouring thick layers, warm epoxy containers in hot tap water (50-60°C).

Mix thoroughly for 4 to 5 minutes, then allow the mixture to rest in the jar to release trapped bubbles before pouring.

Yes, bulk pricing can be arranged. Please contact us via email with your requirements.

For urgent inquiries, use our chat or WhatsApp support.

Our epoxy resins contain the maximum level of UV inhibitors achievable. However, we do not recommend exposing resin products directly to sunlight. Always protect epoxy surfaces, such as tables, by covering them if used outdoors.

Detailed pouring instructions are available for each specific epoxy resin:

Artline Crystal Epoxy Resin

Artline Honey Epoxy Resin

Artline Extra Honey Epoxy Resin

Artline Wood Pro Epoxy Resin

Artline Resin Art Set

Epoxy resin and hardener components differ in weight due to viscosity and composition.

Precise measurement should always be by weight, not volume. Follow the specific epoxy resin instructions and use a scale.

We do not offer samples, as small quantities do not accurately represent curing behavior or strength. We fully stand behind our product and provide comprehensive support regarding its suitability.

For business customers seeking bulk supplies, special pricing on trial orders is available. Please contact us via email, chat, or WhatsApp for details.

Pigment quantity varies by application and desired effect:

For Pigment Paste: 3–6 grams per 1 kg of resin.

For Transparent Colorant: 1–3 ml per 1 kg of resin.

Lighter colors or opaque effects may require higher pigment amounts.

1. Incorrect resin-to-hardener ratio.

Always follow instructions and measure each part separately and precisely.

2. Incomplete mixing.

Mix thoroughly, scraping the sides of the cup and stirring stick to ensure a uniform blend.

3. Incompatible components.

Only use resin and hardener from the same kit. Mixing brands may prevent curing.

4. Hardener omitted.

Resin will not cure without the hardener added.

5. Insufficient curing time.

Cure times vary by product—ranging from minutes to days. Confirm recommended duration.

6. Low temperature.

Resin, hardener, and workspace should be around 20°C. Warm resin in 5-minute water baths if cold.

7. Expired materials.

Avoid using resin or hardener past its shelf life.

8. Thin layers.

Thin pours cure slower as less heat is generated. Allow extra time.

9. Excess moisture.

Use only dry tools and pigment additives formulated for resin. Avoid aged kits.

1. Incorrect ratio.

Do not exceed the recommended amount of hardener or reduce resin. Excess hardener accelerates the reaction, causing rapid heating and fast curing.

2. Overheated components or environment.

If resin, hardener, or the workspace exceeds 75°F (24°C), pot life shortens. Avoid overheating materials in water baths.

3. Too large a batch.

Larger volumes generate more heat, accelerating the cure. Mix only within the manufacturer's specified maximum quantity.

1. Incorrect ratio

Use the precise amount of hardener to trigger the heat-producing chemical reaction required for curing.

2. Cold temperature
Ensure resin, hardener, and room temperature are at least 20°C for proper curing.

3. Batch too small
Mixing too little may prevent curing. Always meet the manufacturer’s minimum volume requirement.

1. Mix gently

Stir slowly and deliberately to avoid introducing bubbles. Do not whip or whisk the mixture.

2. Reactions from inclusions

Inclusions may release bubbles or react with resin. Seal them with glue or clear tape before use.

3. Eliminate bubbles before curing

Use a toothpick, heat gun, or bubble spray to remove surface bubbles before the resin sets.

1. Incomplete mixing

Mix thoroughly, scraping container sides and stirring multiple times.

2. High humidity

Use a dehumidifier during casting to reduce moisture.

3. Residual unmixed resin

Mix for 3–5 minutes in one cup, then transfer and stir an additional 1–2 minutes in a clean cup.

1. Expired resin kit

Do not use resin past its expiration date.

2. Improper storage

Store resin and hardener in a cool, dry place, away from sunlight and temperature fluctuations.

3. Air exposure

Leaving resin bottles partially full allows oxidation, causing yellowing. Buy smaller quantities to use within half the shelf life.

4. Yellowing correction

Add 3–5 drops of blue liquid pigment to hardener before mixing to counteract yellow tint.

Resin components were cold.

Warm the bottles in a warm water bath before use.

No registration is required to place an order.

Creating an account is optional and offers benefits such as order tracking, saved details, a 10% subscription discount, and participation in a loyalty program with discounts up to 15% plus free workshops.

Simply register here

For security reasons, email address changes are not permitted.

To use a different email, a new account must be created.

If you know your current password, log in and update it under account information.

If forgotten, use the password reset option on the login page or contact support via email, chat, or WhatsApp.

Contact support via email, chat, or WhatsApp to request a change.

Note: If the order is packed or in transit, address changes are not possible.

Promotion and discount codes cannot be combined with other promotions or discounts unless explicitly stated.

Wholesale prices and offers are excluded from promotions.

Enter promo codes during the payment step—codes cannot be applied after an order is placed.

Having trouble?

– The code may be expired.

– Only one code can be used per order.

– Check for typos.

– Ensure items qualify for the promotion.

If issues persist, contact us via email, chat, or WhatsApp.

Contact us via email, chat or WhatsApp immediately to request changes.

Note: Changes cannot be made if the order has already been processed.

If your order hasn't shipped yet, you may cancel it with a 5% admin fee—95% will be refunded. Contact us via email, chat, or WhatsApp.

Orders already processed or shipped cannot be changed. Delivery and return costs apply, along with the 5% admin fee.

Refer to our Refund Policy for full details.

Orders are canceled if items are out of stock and replacement offers are refused.

In such cases, no cancellation fee is applied, and a refund is issued via the original payment method within up to 10 days due to banking procedures.

Your order may be:

– In our warehouse

– Awaiting dispatch

– With the courier

– Delivered

If you've received a confirmation email, it's on the way. Use the tracking link in that email to follow your order.

No email? Check your junk folder. If still missing, your order hasn't shipped yet.

Tracking information will be emailed to you typically one day after your order ships.

Contact customer support via email, chat or WhatsApp if you have not received order confirmation.

Report missing items to customer support through email, chat, or WhatsApp immediately.

First, track your order using the provided tracking number.

If there is no tracking update or the order is delayed for an extended period, contact customer support by email, chat, or WhatsApp.

If the carrier couldn’t deliver (e.g., no access or recipient unavailable), and tracking shows it's returning to us, you’ll be refunded once it arrives back—typically within 21 days. This includes return transit, warehouse processing, and banking delays.

For future orders, consider using an alternative delivery address or choosing time-specific or locker delivery options if available.

We accept Visa, Visa Debit, MasterCard, Maestro, Electron, American Express, PayPal, and Apple Pay. All orders must be placed and paid for online—we cannot place orders on your behalf.

At checkout, select your preferred payment method. Once you submit your order, we request payment authorization from your bank or card issuer.

Apple Pay:

You can pay with Apple Pay using Visa, MasterCard, or Amex on supported devices. Ensure Apple Pay is set up, then choose it at checkout. Confirm with Touch ID or Face ID.

Note: Apple Pay is unavailable if using a gift voucher. On Mac, it works only in Safari with macOS Sierra or later. Macs with Touch Bar support Touch ID; otherwise, use your iPhone or Apple Watch to authorize.

Contact customer service via email, chat, or WhatsApp to redeem your gift voucher.

Payments are secured with SSL encryption using a 128-bit key, the highest commercially available standard.

Payment processing and authorization usually complete within 48 hours.

Payment failures can occur for various reasons, which are not fully disclosed to us for security purposes.

Please verify your payment details.

If the issue persists, contact your bank or card issuer for clarification.

Alternatively, try a different payment method.

Orders placed before 2 pm are fulfilled and dispatched the next business day. Orders placed after 2 pm are processed the following day.

Dispatch may be delayed if items are out of stock or require adjustments.

You can select standard or express delivery at checkout. Tracking details will be included in your confirmation email.

We work with major and local couriers. Our warehouse selects the carrier based on your shipping address. At checkout, you may choose your delivery method—standard or express.

Currently, shipping is limited to the European Union.

International shipping will be available soon.

Free shipping is not offered at this time.

Yes. "Pick Up" is an option at checkout.

Pickup hours are 8 am to 3 pm at the storage facility in Slovenia:

GLS Slovenia, Cesta v Prod 84, 1260 Ljubljana – Polje.

If you are dissatisfied with your purchase and wish to return an item, please contact us via email, chat, or WhatsApp within 28 days of receiving your order. Provide your order number and the reason for the return. Returns are generally not accepted unless there are quality issues. We accept unused, unopened items in their original packaging only. Return shipping costs are the customer's responsibility and are non-refundable. A 5% administrative fee will apply. For returns exceeding 50 Euros, a trackable shipping method and/or insurance is strongly recommended.

If the item is defective or damaged, we offer a replacement. To qualify for an exchange, the item must be unused, in the original packaging, and in the same condition as received. You must notify us within 3 days of receipt by email with a brief description, preferably including a photo or video. Upon receipt of this information, we will process a refund or exchange.

Non-exchangeable items include workshop fees, workshop packages, gift cards, downloadable software, and personal protection equipment (masks, gloves). Further details are available in the Refund Policy.

You have 28 days from receipt to return an item. Check the Can I return my product? section before sending it back.

Return shipping costs will be deducted from your refund. Use a trackable service and keep the proof of postage until your refund is completed.

See our Returns Policy for full details.

Returns are only accepted within 28 days of receipt.

See our Returns Policy for full details.

Returns are not accepted without the original packaging.

Refer to our Returns Policy for full details.

Refer to our Returns Policy for full details.

Upon receiving your return, we will inspect the item(s) and issue a refund to your original payment method. Refunds may take up to 14 working days, depending on your card issuer.

You will be notified by email when your parcel arrives and when your refund is processed.

See our Returns Policy for more details.

Refunds typically take up to 30 days from when the warehouse receives the goods, plus up to 14 days for banking processing.

You will be notified by email upon parcel arrival and refund completion.

Returns must be new, unused, with labels attached, and preferably in original packaging. Non-compliant returns will not be refunded.

If no update is received after 30 days, contact us via email, chat, or WhatsApp.

See our Refund Policy for details.

Exchanges are not offered for products in good condition.

For incorrect, damaged, or unsuitable items, contact us within 3 days of receipt via email, chat, or WhatsApp for assistance.

Refer to our Refund Policy for more information.

We thought you'd never ask! Stay updated on new products, projects, tutorials, and sales by following us:

Instagram: @artline_epoxy_resin

Facebook: Artline Epoxy Resin

TikTok: @artline_europe

YouTube: AER Artline Epoxy Resin

We partner globally with retailers and small businesses.

For details on our Wholesaler Program and pricing, contact us via email, chat, or WhatsApp.